Most business owners obsess over the wrong question when it comes to risk. They ask: ‘How do I control this?’. But you can’t control most of what threatens your business. Market shifts, late payments, supplier failures, economic downturns – these are largely outside...
BOGOFs, new-customer promos, bundles, loyalty deals, flash sales. Because everyone’s doing them, it probably feels like you should. But most business owners don’t know which ones actually make financial sense for them. Pick the wrong model and you could...
When I speak with small business owners and early-stage founders, I often hear a sense of relief when their EBITDA (Earnings Before Interest, Tax, Depreciation and Amortisation) is positive, possibly for the first time. ‘We’re profitable on paper!’ they say. ...
One of the things about business is that nothing stays still. Markets shift. Customer preferences evolve. Technology changes the rules. What worked brilliantly five years ago might be completely irrelevant today. This constant change keeps it interesting. But it makes...
I was having coffee with a client last week. She’d just spent three hours negotiating with a packaging supplier. Back and forth on email, then a phone call, then more emails. She’d got them down 5% on their original quote. She was pleased with herself....
